

To ensure that the installation does not get blocked, please disconnect from the internet and disable the Windows firewall, and any additional security software you have installed.Important: if you have an Intuos 3 or a 1st generation Cintiq 21UX (DTZ-2100) the latest driver compatible with your tablet is 6.3.15-3:.Once the computer has restarted, download and install the latest driver for your device from:.Uninstall any Tablet, Wacom Tablet or Bamboo entries from this list.Open the Control Panel => Programs and Features.If your tablet is connected via Bluetooth, ensure that the tablet and the Bluetooth on your computer are turned OFF.If you are using a Wireless Kit, remove the USB dongle from your computer.


Please ensure you have backed up your preferences before proceeding. This process will remove any Wacom preferences you may have configured.
